Civic Pulse

What it does

CivicPulse is a modern web application designed to streamline the reporting and tracking of community issues like road damage and drainage problems. Users can easily report issues through a user-friendly interface, providing details and photos for clarity.
The responsive homepage welcomes users and features an About Us section to inform them about CivicPulse and an FAQ section to address common queries. Google Maps integration allows users to visualize reported issues geographically, with a heatmap highlighting areas with high concentrations of reports.
For admins, CivicPulse offers a robust issue management section for viewing, sorting, and managing reported issues efficiently. The admin panel also includes a user management section for handling roles and permissions, while the dashboard provides a consolidated view of all issues for everyone.
CivicPulse leverages Firebase for secure and scalable backend services and Google Cloud Platform(GCP)for reliable infrastructure. The Gemini API automates the classification and routing of reported issues, analyzing details to assign the appropriate severity level and department, expediting resolution.
This integration of advanced technologies ensures that CivicPulse simplifies the reporting process for users and enhances the efficiency of community issue management for administrators. This comprehensive approach fosters a more responsive and proactive community management system, ultimately improving the quality of life for residents.