Global Help Center

What it does

Our app, Global Help Center (GHC), is designed to empower individuals by providing a platform to report incidents related to corruption, rape, discrimination, and bullying. The app focuses on enhancing transparency in public services and reducing violence by enabling users to submit reports, view public reports, and receive guidance on their rights.

The app's key feature is the "Submit a Report" page, where users can detail incidents, including the type of report, location, and a description, while keeping their personal information confidential. The "View Reports" section displays a feed of public reports, fostering awareness and accountability.

To further assist users, we've integrated the Gemini API to power an AI chatbot that offers personalized support. This chatbot can answer questions, provide information on rights, and guide users through the reporting process. By using the Gemini API, we harness advanced natural language processing capabilities to create a responsive and empathetic AI that understands user queries, provides accurate information, and encourages effective reporting.

The AI chatbot is also equipped with an understanding of the app's structure, enabling it to explain how to use the app effectively, particularly how to submit reports. This integration enhances user experience by ensuring that users have the support they need at every step, making the app a vital tool in the fight against corruption, discrimination, and violence.