HelperHat - AI Customer Support

What it does

HelperHat is an AI-powered customer support service for small business websites. It can deliver 2-6 times faster responses at a 90% lesser price compared to existing solutions. This efficiency is driven by Gemini, leveraging its large context length, accurate data embeddings, fast response rates and affordable pricing to ultimately provide a highly efficient and affordable customer support solution.

Simple Setup: HelperHat simplifies onboarding by allowing businesses to input their name, website, and any supporting files. It then autonomously scrapes all webpages via the sitemap and creates embeddings with Gemini, while also extracting text content from uploaded files to generate embeddings.

No maintenance: HelperHat automatically refreshes embeddings to ensure businesses don’t need to manually train anything except keep their websites up-to-date.

AI-Powered Support: HelperHat employs Retrieval-Augmented Generation (RAG) with Firestore Vector Search and prompt engineering with Gemini, to deliver precise and contextually relevant customer support.

Easy Installation: HelperHat installation requires just a single line of HTML code to be added to the website, enabling instant AI-powered customer support.

Built with Flutter: HelperHat offers a consistent, user-friendly experience across all screens, benefiting both businesses and their customers.

Built with Firebase: HelperHat utilizes Firebase extensively for real-time updates, ensuring a fast, reliable and scalable system.