This page provides suggestions for troubleshooting Google AI Studio if you
encounter issues.
Understand 403 Access Restricted errors
If you see a 403 Access Restricted error, you are using Google AI Studio in a
way that does not follow the Terms of Service. One common reason is
you are not located in a supported region.
Resolve No Content responses on Google AI Studio
A warningNo Content message appears on
Google AI Studio if the content is blocked for any reason. To see more details,
hold the pointer over No Content and click
warningSafety.
If the response was blocked due to safety settings and
you considered the safety risks for your use case, you
can modify the
safety settings
to influence the returned response.
If the response was blocked but not due to the safety settings, the query or
response may violate the Terms of Service or be otherwise unsupported.
Check token usage and limits
When you have a prompt open, the Text Preview button at the bottom of the
screen shows the current tokens used for the content of your prompt and the
maximum token count for the model being used.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-21 UTC."],[],[],null,["# Troubleshoot Google AI Studio\n\nThis page provides suggestions for troubleshooting Google AI Studio if you\nencounter issues.\n\nUnderstand 403 Access Restricted errors\n---------------------------------------\n\nIf you see a 403 Access Restricted error, you are using Google AI Studio in a\nway that does not follow the [Terms of Service](/terms). One common reason is\nyou are not located in a [supported region](/available_regions).\n\nResolve No Content responses on Google AI Studio\n------------------------------------------------\n\nA warning **No Content** message appears on\nGoogle AI Studio if the content is blocked for any reason. To see more details,\nhold the pointer over **No Content** and click\nwarning **Safety**.\n\nIf the response was blocked due to [safety settings](/docs/safety_setting) and\nyou considered the [safety risks](/docs/safety_guidance) for your use case, you\ncan modify the\n[safety settings](/docs/safety_setting#safety_settings_in_makersuite)\nto influence the returned response.\n\nIf the response was blocked but not due to the safety settings, the query or\nresponse may violate the [Terms of Service](/terms) or be otherwise unsupported.\n\nCheck token usage and limits\n----------------------------\n\nWhen you have a prompt open, the **Text Preview** button at the bottom of the\nscreen shows the current tokens used for the content of your prompt and the\nmaximum token count for the model being used."]]
